Privacy Policy – Stretch Spot

StretchSPOT (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, sign up for communications, or book services.

By using our website, you agree to this policy.

1. Information We Collect

A. Information You Provide

You may provide personal information when you:

•Fill out a contact form

•Sign up for emails or texts

•Book a session

•Purchase services or gift cards

This may include:

•Name

•Email address

•Phone number

•Appointment details

•Any information you choose to share

B. Information Collected Automatically

We may collect:

•IP address

•Device/browser type

•Pages visited and interactions

•Approximate location

•Date/time of visit

This data is collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

•Provide and manage services

•Respond to inquiries

•Send appointment confirmations and updates

•Send marketing communications (if you opt in)

•Improve our website and user experience

•Maintain security and prevent misuse

3. Booking, Payments & Third Parties

Scheduling (MINDBODY)

Booking is handled through a third-party platform. Information entered there is subject to their policies.

Payments

Payments are processed by secure third-party providers. We do not store full credit card details.

Other Providers

We may use trusted tools for:

•Email marketing

•Text messaging

•Website analytics

4. Email & SMS Communications

If you opt in, we may send:

•Studio updates

•Promotions

•Wellness content

You can unsubscribe anytime via email links or by replying STOP to texts.

5. Cookies & Tracking

We use cookies and similar technologies to:

•Improve website performance

•Understand usage (analytics)

•Support marketing features

You can control cookies through your browser settings.

6. Sharing of Information

We do not sell your personal information.

We may share data only:

•With service providers supporting our business

•If required by law

•To protect our business and clients

•In connection with a business transfer

7. Data Retention

We retain information only as long as necessary to:

•Provide services

•Maintain records

•Meet legal obligations

8. Security

We take reasonable measures to protect your information. However, no system is completely secure.

9. Your Privacy Rights (California)

If you are a California resident, you have the right to:

•Know what personal information we collect and how it’s used

•Request access to your data

•Request deletion of your data

•Request correction of inaccurate information

•Opt out of the sale or sharing of personal information

•Limit use of sensitive personal information

To exercise your rights, contact us using the details below.

We will verify your identity before processing requests.

10. Do Not Sell or Share

StretchSPOT does not sell personal information. You may still submit a request to opt out of any potential data sharing by contacting us.

We also honor Global Privacy Control (GPC) signals where supported.

11. Children’s Information

Our services are available to clients of all ages. For individuals under 18, personal information must be provided by a parent or legal guardian.

We do not knowingly collect personal information directly from individuals under 18 without parental or guardian involvement. If you believe information has been provided without appropriate consent, please contact us and we will take appropriate steps to remove it.

12. External Links

We are not responsible for third-party websites linked from our site.

13. Updates to This Policy

We may update this policy periodically. Updates will be posted with a revised effective date.

14. Contact Us

StretchSPOT 1111 Aviation Blvd Hermosa Beach, CA

Email: info@stretch-spot.com Phone: 310-921-8433

Warm Regards